Privacy Policy

Introduction

LinkedNow ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LinkedIn profile optimization service.

Important: LinkedNow is an independent service and is NOT affiliated with LinkedIn Corporation. We do not access your LinkedIn account or use LinkedIn's API. All profile information you provide is entered manually through our platform.

1. Information We Collect

1.1 Information You Provide

When you use our Service, you may provide:

• Contact Information: Name and email address
• Profile Information: Professional headline, about section, work experience, education, skills, and other LinkedIn profile content
• Profile Images: Profile photo and banner image (optional)
• Payment Information: Processed securely through Stripe (we do not store credit card information)

1.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on the Service, browser type, and device information
• IP Address: For security, fraud prevention, and analytics purposes
• Cookies: We use essential cookies for session management and security

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our profile optimization services
• Process your orders and deliver optimized profile content
• Communicate with you about your order status, revisions, and customer support
• Send order confirmation and completion emails
• Prevent fraud and ensure the security of our Service
• Analyze usage patterns to improve user experience
• Comply with legal obligations

We will NEVER:

• Sell your personal information to third parties
• Share your profile content publicly
• Access or modify your LinkedIn account
• Upload your information to LinkedIn without your explicit action

3. Data Sharing and Disclosure

We may share your information with:

Service Providers

• Stripe: For payment processing (they have their own privacy policy)
• Resend: For sending transactional emails (order confirmations, delivery notifications)
• Supabase: For secure data storage and database management

Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety.

Business Transfers

If LinkedNow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and updates
• Limited employee access to personal information
• Password hashing using bcrypt (for admin accounts)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Profile Content: Retained for 90 days after order completion to support revisions and customer service
• Order Information: Retained for 2 years for accounting, tax, and legal purposes
• Email Communications: Retained for record-keeping and customer support

You may request deletion of your data at any time (see "Your Rights" below).

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@mail.linkednow.app.

7. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for the Service to function (session management, authentication)
• Analytics: To understand how users interact with our Service (anonymized data)

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites (including LinkedIn.com). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by sending you an email notification. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: